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Maintaining the ReadiVoice System
Proprietary & Confidential 113
To reboot the Sun server:
1 As root, stop the ReadiVoice processes as described above.
2 To perform a warm reboot in 30 seconds, enter
shutdown -g30 -i6 -y
.
Solaris begins shutting down in 30 seconds without prompting for
verification. The entire reboot process takes several minutes.
Omit
-y
to get a confirmation prompt. Change the value after
-g
to change
the delay. See the man page for the shutdown command for more options.
3 Once Solaris has finished rebooting, restart the ReadiVoice processes as
described above.
Rebooting a Bridge
Under certain circumstances and with the guidance of Polycom Global
Services, you may need to reboot a bridge.
A cold boot means that you turn off power to the entire bridge and then turn
it back on.
A warm boot means that power to the bridge is always on while you
individually re-start various components. You can re-start many components
either through the software or through reset switches on the components
themselves.
Due to the number of cards, it’s impractical to perform a warm boot of an
entire bridge. Individual cards can be warm booted, which might be preferable
if the problem and its resolution can be localized. Rebooting individual cards
permits the remaining cards to continue to service conferences and share
resources.
You should have Polycom Global Services reboot individual VCE or HMod
cards. Global Services representatives can do this remotely. They can also
determine whether a card is in use and can set the card as least-preferred for
all new conferences and for resource sharing between cards. This allows the
card to be rebooted without affecting any conferences on the bridge.
To reboot (cold boot) a bridge:
1 On the System Administration interface’s Bridges page, change the status
of the bridge to Busyout (see “Modifying an Existing Bridge” on page 20).
2 Wait for all conferencing activity to end.
3 Using the power switch on the rear of the bridge cabinet, turn off power
to the bridge.
Caution!
Rebooting a bridge terminates all conferencing activity! Reboot only when there are
no active conferences on the bridge.