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ReadiVoice Administration & Maintenance Guide
30 Proprietary & Confidential
Working with Number Groups
Number groups are logical groupings of telephone numbers used to control the
assignment of access phone numbers to subscribers. In a routed system, each
number group is associated with a routing list that controls the routing of calls
among bridges (see “Working with Bridge Groups and Routing Lists” on
page 25).
Each number group can have one or more subscriber groups associated with it.
Subscriber groups are logical groupings of related subscribers who share the
same customized user interface (for instance, a specific prompt set). When
someone signs up as a new subscriber, the ReadiVoice system automatically
assigns the subscriber an access phone number (or numbers) from the number
group associated with the subscriber group to which the new subscriber
belongs.
You can use a number group to reserve a specific access phone number (or
numbers) for a specific subscriber group (or groups). For instance, you may
have a subscriber group specifically for Acme Widgets Co. users. If you want
all Acme Widgets conferences to use the same access phone number,
888-555-1234, you can:
1 Create a number group called Acme Widgets.
2 Define the access phone number 888-555-1234 as a shared number
assigned to the Acme Widgets number group.
3 Assign the Acme Widgets number group to the Acme Widgets subscriber
group.
All access phone numbers must be assigned to a number group. One number
group, Default, exists automatically. If you don’t want to control which access
numbers are used by whom, you can assign all numbers to the Default number
group and use it for all subscriber groups.