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3
Monitoring the ReadiVoice System
This chapter describes the ReadiVoice system monitoring functions that you
can access with your browser. You can view the overall status of your system,
usage levels, bridge and span status, operator data, and conference data.
Accessing the Monitoring Tools
You can access the ReadiVoice system monitoring tools from any computer
that can connect to the ReadiVoice system’s Web server and has a compatible
Web browser (Microsoft Internet Explorer, version 5.5 or later).
Some functions also require a Java plug-in (Java Runtime Engine, or JRE). If
you don’t have the necessary plug-in, your browser should ask you if you
want to download and install it. You must do so to use those functions.
Polycom has tested these Java applets with the Sun Microsystems Java
Runtime Engine (JRE) 1.3 on Microsoft Windows 2000.
These applets should work on other platforms and operating systems and with
newer versions of the JRE, but that depends on proper implementation by the
operating system and Java virtual machine. Polycom hasn’t tested other
possible combinations and can’t be responsible for implementation or
compatibility issues beyond our control.
Access to the monitoring tools is restricted to authorized users. You must
know the correct user name and password.
To access ReadiVoice system monitoring tools:
1 Point your browser to the ReadiVoice home page for your system (for
example, http://rvoice.com/index2.html).
The ReadiVoice internal home page appears (Figure 3-1). The navigation
bar is on the right.
2 Select the link for the information you want to see:
— Click Show System Status to see information about disk usage and
running processes on your CACS server.