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4
Maintaining the ReadiVoice System
This chapter describes how to maintain your ReadiVoice Intelligent Voice
Conferencing System. It includes information about backup procedures and
other routine maintenance tasks. It assumes that you are knowledgeable about
Solaris UNIX, Sun servers, Informix databases, and networking.
When the Polycom installs and configures your system, we set up certain
automated processes, including transaction logging for the Informix database
and monthly purging of ReadiVoice log files.
Nevertheless, you must perform some maintenance tasks on a regular basis in
order to check your system, keep it operating properly, and ensure that you
can recover from a hardware or software failure. These tasks are described in
this chapter. Topics include:
• “Quick Maintenance Checklist” on page 92 summarizes the daily and
weekly tasks described in more detail later.
• “Understanding Informix Backup” on page 93 provides an overview of
archiving and logical logging, and helps you understand backup
strategies and options.
• “Backing Up Logical Logs” on page 96 describes how to make sure that
Informix Dynamic Server’s transaction logs are being backed up to tape on
an ongoing basis.
• “Daily Maintenance Tasks” on page 97 and “Weekly Maintenance Tasks”
on page 103 provide detailed procedures for the tasks summarized in the
quick maintenance checklist.
• “Database Maintenance Tasks” on page 105 describes how to purge old
records from the database.
• “Infrequent Maintenance Tasks” on page 111 describes some other tasks
that you perform only when needed.
Caution!
The maintenance procedures are essential to proper operation of the ReadiVoice
system. Failure to perform these tasks as recommended may result in critical failure
of the ReadiVoice system.