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Configuring the ReadiVoice System
Proprietary & Confidential 131
Configuring Remote Alarm Notifications
The ReadiVoice system can notify someone when an alarm occurs. The
ReadiVoice installation script provides the opportunity to enter one or more
pager numbers, email addresses, or both, to which you want remote alarm
notifications sent. This section describes how to finish setting up the pager and
email notifications, test the configuration, and run the ReadiVoice Monitoring
Tool that enables the notifications.
Pager Notification Setup
All ReadiVoice systems include one modem (and cable) to permit dial-up
remote maintenance. A second modem, dedicated to the remote alarm
function, is optional.
However, remote alarm configuration doesn’t require a dedicated modem for
pager notification. You can configure remote alarm notification to use the
same modem as the dial-up remote maintenance function. Keep in mind,
however, that alarm notifications to pagers will fail if that modem is in use at
the time.
By default, the remote alarm function is configured in the system files to use
the dedicated remote alarm modem connected to serial port B. Install this
modem using the cable provided or your own full 25-pin serial cable.
The
/etc/remote
file specifies the serial port to use and the modem-specific
settings. If you need to change any of the default settings, see the
remote(4)
man page for complete details on the configuration settings in the
/etc/remote
file.
Figure 5-2 shows the default configuration lines in the
/etc/remote
file for a
system using the Polycom-supplied dedicated modem.
Figure 5-2 The default alarm modem settings in the /etc/remote file
The
/etc/phones
file specifies the number or numbers to call for pager alerts.
When you enter pager numbers during the installation, the install script
creates an entry in this file for each. You can edit this file manually to finish
configuring the entries, make changes, or if you skipped alarm configuration
during the installation.
Caution!
Configure and test alarm notifications only after operational hours.
pager:\
:pn=@:tc=cuaa:
cuaa:\
:el=^D^U^C^S^Q^O@:du:at=hayes:ie=#$%:oe=^D:br#38400
:tc=dialers: