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ReadiVoice Administration & Maintenance Guide
40 Proprietary & Confidential
Changing an Access Phone Number’s Access Class
You can’t change an access phone number’s access class if subscribers are
assigned to it. First, reassign the subscribers to another access number. See
“Reassigning an Access Phone Number’s Subscribers” on page 38.
To change an access number’s access class:
1 In the navigation bar, click Access Numbers.
The Access Phone Numbers page appears (Figure 2-10).
2 In the Search panel, enter criteria to retrieve the access number whose
access class you want to change. Then click the Search button.
The access numbers that match your search criteria appear at the bottom
of the page in the Numbers panel (Figure 2-11).
3 Confirm that the access number you want to change is listed and has no
subscribers assigned to it (Used is set to No).
If the Used field is set to Yes, click that word to see a list of the number’s
subscribers (Figure 2-13). You can reassign them with the procedure on
page 40 or, if there are only one or two, open and edit them manually.
4 Click the Change button (blue “c”) of the number you want to change.
The Modify Existing Access Phone Number page appears (Figure 2-12).
5 In the Existing Access Class list, select the class to which you want to
assign this access number. Then click Commit New Access Class.
The system confirms that the access class has been changed and provides
a link back to the Access Phone Numbers page.
6 Click the link to reload the Access Phone Numbers page.
Repeat the above procedure to change another access phone number.
Figure 2-13 Checking an Access Phone Number’s subscribers