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ReadiVoice Administration & Maintenance Guide
206 Proprietary & Confidential
Figure A-2 Understanding the call flow diagrams
Call Flow Legend
Examples of and information about certain symbols and conventions used in the call flow
diagrams.
Message to the user, usually one or more .wav file names.
Message box containing both an event name (all caps) and a .wav
file name. The .wav file shown is the default, but the system can be
configured (in ive.ini) to play a different file for that event.
cr_access_code_wrong.wav
rc_conf_.wav
caller count (numbers.wav)
_rc_conf.wav
CONF_LOCKED
lck_locked_disconnect.wav
Messages played to the entire conference, not to a single user
(channel).
Get tones
Valid
subscriber
PW?
10 sec. timer
When the system waits for user input, the diagram indicates the
default timeout, but many of these are configurable. For instance,
the default timeout for codes and passwords is 10 seconds, but it
can be changed using the Passcode.TimeOut4Prompt parameter
in the ive.ini file.
Decision, usually yes/no or a/b. Sometimes a/b/c.
No
Yes
Name
Record
process
Named subprocess, defined in its own diagram. If this symbol
has an arrow departing it as well as entering, then the
subprocess both starts and ends at this point.
Subscriber
unlocked
conference (*5)
Join all callers to
conference (*5)
Autonomous input (DTMF tones) from subscriber leads to
process/action by system. All DTMF (touchtone) commands
shown in the call flows are the system defaults, which can be
changed in the ive.ini file.