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Configuring the ReadiVoice System
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8 If the script succeeded, test the URL that includes the new Web server
port number by pointing a browser to:
http://hostip:portnum/index2.html
Use the IP address of the SUN (CACS) for
hostip
and the port number
you specified for
portnum
. For example, an actual URL might be:
http://127.0.0.1:40004/index2.html
9 Ensure that users of this system access the new URL.
Enabling Operators to Unlock Conferences
If your operators use the ReadiVoice Operator application for Windows
(which we refer to simply as the Windows Operator), they can lock
conferences. By default, however, the Windows Operator is configured so that
they can’t unlock conferences.
If you want your operators to be able to unlock conferences, you can easily
enable this feature. Note that you can enable operator unlock for a specific
operator station (PC), but not for a specific operator or operators. To enable
this feature globally, you must make the change on each operator station.
To enable operator unlock on an operator station:
1 Log into the operator station as a user with administrator rights and
make sure the Windows Operator isn’t running.
2 In Windows Explorer (or another file manager), navigate to the Windows
Operator installation folder. Typically, this is:
C:\Program Files\Polycom ReadiVoice\WinOp.Installer\
3 Find the
Operator.exe.config
file and open it in Notepad or another
text editor.
This is an XML file that defines a number of key-value pairs. The one you
need to change looks like this:
<add key="WinOp.Client.AllowUnlock" value="false" />
4 Change the valueof the key to true, so that the line reads:
<add key="WinOp.Client.AllowUnlock" value="true" />
5 Save and close the file. Log out of the operator workstation.
The next time an operator logs in and starts the Windows Operator, it
reads the modified configuration file and enables conference unlock.