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C-41
Cisco Intrusion Prevention System CLI Sensor Configuration Guide for IPS 7.1
OL-19892-01
Appendix C Troubleshooting
Troubleshooting the Appliance
boot is using 57.3M out of 70.5M bytes of available disk space (86% usage)
application-log is using 494.0M out of 513.0M bytes of available disk space (96%
usage)
MainApp S-2011_NOV_16_00_20_7_1_3_46 (Release) 2011-11-16T00:23:0
6-0600 Running
AnalysisEngine S-2011_NOV_16_00_20_7_1_3_46 (Release) 2011-11-16T00:23:0
6-0600 Running
CollaborationApp S-2011_NOV_16_00_20_7_1_3_46 (Release) 2011-11-16T00:23:0
6-0600 Running
CLI S-2011_NOV_16_00_20_7_1_3_46 (Release) 2011-11-16T00:23:0
6-0600
Upgrade History:
IPS-K9-7.1-3-E4 00:30:07 UTC Wed Nov 16 2011
Recovery Partition Version 1.1 - 7.1(3)E4
Host Certificate Valid from: 16-Nov-2011 to 16-Nov-2013
sensor#
Note If you do not have the latest software updates, download them from Cisco.com. Read the
Readme that accompanies the software upgrade for any known DDTS for the ARC.
Step 5 Make sure the configuration settings for each device are correct (the username, password, and IP
address).
Step 6 Make sure the interface and directions for each network device are correct.
Step 7 If the network device is using SSH-3DES, make sure that you have enabled SSH connections to the
device.
Step 8 Verify that each interface and direction on each controlled device is correct.
For More Information
• For the procedure for obtaining the latest Cisco IPS software, see Obtaining Cisco IPS Software,
page 21-1.
• For more information about configuring devices, see Device Access Issues, page C-41.
• For the procedure for verifying the interfaces and directions for each network device, see Verifying
the Interfaces and Directions on the Network Device, page C-43.
• For the procedure for enabling SSH, see Enabling SSH Connections to the Network Device,
page C-44.
Device Access Issues
The ARC may not be able to access the devices it is managing. Make sure the you have the correct IP
address and username and password for the managed devices and the correct interface and direction
configured.