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Cisco Intrusion Prevention System CLI Sensor Configuration Guide for IPS 7.1
OL-19892-01
Appendix C Troubleshooting
Analysis Engine Not Responding
sensor(config-ana)#
Step 3 Enter the virtual sensor name that contains the anomaly detection policy you want to disable.
sensor(config-ana)# virtual-sensor vs0
sensor(config-ana-vir)#
Step 4 Disable anomaly detection operational mode.
sensor(config-ana-vir)# anomaly-detection
sensor(config-ana-vir-ano)# operational-mode inactive
sensor(config-ana-vir-ano)#
Step 5 Exit analysis engine submode.
sensor(config-ana-vir-ano)# exit
sensor(config-ana-vir)# exit
sensor(config-ana-)# exit
Apply Changes:?[yes]:
Step 6 Press Enter to apply your changes or enter no to discard them.
For More Information
To learn more about Worms, see Understanding Worms, page 9-2.
Analysis Engine Not Responding
Error Message Output from show statistics analysis-engine
Error: getAnalysisEngineStatistics : ct-sensorApp.424 not responding, please
check system processes - The connect to the specified Io::ClientPipe failed.
Error Message Output from show statistics anomaly-detection
Error: getAnomalyDetectionStatistics : ct-sensorApp.424 not responding, please
check system processes - The connect to the specified Io::ClientPipe failed.
Error Message Output from show statistics denied-attackers
Error: getDeniedAttackersStatistics : ct-sensorApp.424 not responding, please
check system processes - The connect to the specified Io::ClientPipe failed.
Possible Cause
These error messages appear when you run the show tech support command and the
Analysis Engine is not running.
Recommended Action Verify the Analysis Engine is running and monitor it to see if the issue is
resolved.
To verify the Analysis Engine is running and to monitor the issue, follow these steps:
Step 1 Log in to the sensor.
Step 2 Verify that the Analysis Engine is not running, Check to see if the Analysis Engine reads Not Running.
sensor# show version