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520 CHAPTER 37: TROUBLESHOOTING
Lost password The Password Recovery
Procedure enables the
user to override the
current password
configuration, and
disables the need for a
password to access the
console.
The password recovery is
effective until the device
is reset. If the
password/user name has
been forgotten or lost,
the password must be
reconfigured using either
the CLI commands or via
the Embedded Web
Interface.
The Password Recovery
Procedure is invoked
from the Startup menu:
Reboot the system either
by disconnecting the
power supply, or enter
the command: the
following message is
displayed:
Console #reload
Are you sure you
want to reboot the
system (y/n)[n]?
Enter Y. The device
reboots. After the POST,
when the text
“
Autoboot in 2
seconds - press
RETURN or Esc. to
abort and enter
prom.
” is displayed,
press <Enter>.
The Startup Menu is
displayed.
[1] Download software
[2] Erase flash file
[3] Erase flash sectors
[4] Password Recovery
Procedure
[5] Enter Diagnostic
Mode
Problem Possible Cause Solution