28 • Installing the fax devices GFI FAXmaker for Exchange/SMTP Manual
In general, we recommend trying both drivers with your modem and
choosing the driver that works best.
, The Microsoft Fax modem drivers have wider modem support and
2D faxing, which can give faster fax transmission to some fax
machines. You can have a maximum of 2 fax lines using Windows
2000 fax drivers and a maximum of 4 fax lines using Windows 2003
fax drivers! Windows XP only supports 1 fax line.
Installing modems using GFI modem drivers
Simply plug in the modems. No further modem configuration needs to
be done, all configuration can be done from the GFI FAXmaker
configuration. The GFI modem drivers do not use the Windows
modem drivers and communicate with the com ports directly. It is
therefore recommended to disable the Windows detected modems
drivers in device manager to prevent other applications using the
modem.
Installing modems using the windows fax drivers
If you want to use the windows fax modem drivers, you must install
Microsoft Fax prior to configuring GFI FAXmaker, otherwise GFI
FAXmaker will not detect them. To install:
Screenshot 32 - Installing Fax Services
1. Install the fax modem(s) according to the manufacturer’s
instructions. Download the latest modem drivers from the
manufacturer website, do not rely on the automatically detected
driver of Microsoft Windows! If the modem supports fax, then
windows should install the Microsoft fax service.
2. Check whether Microsoft Fax is installed by going to ‘Add Remove
Programs’ in Control Panel, clicking on ‘Add Remove Windows
