106 • Configuring Fax server options GFI FAXmaker for Exchange/SMTP Manual
Disable batch processing – if you are using an intelligent fax board,
you can speed up the fax send process by disabling batch processing.
This is not required because the faxing process is off loaded from the
host processor.
Auto-print options
Force 1:1 printing – this option does not scale the fax at all. This
might mean that some faxes are not completely printed because the
received fax is larger then the paper in the printer.
Troubleshooting options
Enable debug mode – If you enable debug mode, GFI FAXmaker will
create log files with extended debug in the logs directory.
Fax server options
Do not store sent fax attachments for resending – This option will
disable the feature that stores faxes on the fax server, allowing users
to resend faxes by hitting the reply button on a transmission report. By
default the fax server will store a copy of each fax for 2 days.
Do not store failed fax attachments for resending – This option will
disable the feature that allows a user to resend a failed fax by hitting
the reply button. The failed fax will be retrieved by the fax server and
resent. By default the fax server will store a copy of failed faxes for 1
week.
Public contacts
If users use the Outlook New Message form to send a fax and your
cover page includes a company field, then the company name of the
fax recipient is not displayed on the cover page.
Microsoft Outlook only retrieves the name and the fax number of the
recipient from the contacts list and does not include the company
name in the mail that is sent to the FAXmaker server. Therefore
FAXmaker has no way of knowing the company name of the recipient
and cannot display it in the company field on the cover page.
The easiest way to resolve this is to use the FAXmaker Fax Message
form, since this form retrieves the company name together with the fax
number of the recipient. You can also remove the company name field
from the cover page.
Alternatively, you can instruct users to use a public contacts list,
located on the server, to which GFI FAXmaker has access as well.
This way, GFI FAXmaker can query the public contacts folder for the
company name of the recipient. A public contacts folder is often used
anyway, in order to share customer details amongst employees. You
can specify multiple public contacts folders to query.
