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248 PI-MAX
®
4 System Manual Issue 4
17.1 Alarm Sounds Repetitively
Immediately reduce the light entering the camera. This can be done by switching I.I.T.
switch on the back of the PI-MAX4 to
OFF until you lower the source illumination, by
decreasing the lens aperture, or by completely blocking the light into the camera window
with a lens cap or equivalent until the light level has be lowered.
If the alarm sounds repetitively even when the illumination level is adequately low, switch
the
I.I.T. to OFF and turn off the PI-MAX4 power supply. Then contact the factory: this may
indicate intensifier damage or another situation that requires immediate attention.
17.2 Alarm Sounds Sporadically
It is normal for the alarm to sound briefly when the high-voltage supply is first turned on.
However, if the alarm sounds sporadically, contact the factory at once. This may indicate
intensifier damage or another situation that requires immediate attention.
17.3 Baseline Signal Suddenly Changes by > 1000 ADU
There are two possible reasons for this change:
• The temperature setting has been changed. In this case, a change in baseline signal
is normal.
• There may be excessive humidity in the CCD enclosure of the camera. If the
temperature setting has not been changed and you observe a baseline signal change,
turn off the system immediately. An excess humidity condition should be corrected
promptly or permanent damage not covered by the Warranty could occur. Have the
unit serviced by Princeton Instruments or an authorized service facility of Princeton
Instruments.
17.4 Camera Is Not Responding
If this message pops up when you click on OK after selecting the Interface Type during
Hardware Setup (under the WinX Setup menu,) the system has not been able to
communicate with the camera. Check to see if the Controller has been turned ON and if the
interface card, its driver, and the interface cable have been installed.
If the Camera is ON, the problem may be with the interface card, its driver, interrupt or
address conflicts, or the cable connections.
If the interface card is not installed, close the application software and turn the PI-MAX4
power supply OFF. Follow the interface card manufacturer’s installation instructions and
cable the interface card to the
GIG-E port on the rear of the camera. Then do a Custom
installation of WinSpec/32 or WinView/32 with the appropriate interface component
selected. Be sure to deselect the interface component that does not apply to your system.
If the interface card is installed in the computer and is cabled to the
GIG-E port on the rear
of the camera, close the application program and turn the camera OFF. Check the cable
connections and secure the cables if connections are loose.
If the interface card was installed after the WinX application software has been installed,
close the application program and do a
Custom installation of WinSpec/32 or WinView/32
with the GigE interface component selected. Be sure to deselect the interface component
that does not apply to your system.