Filter
Top Products
15. Troubleshooting
Possible cause Action
AutoAlignment Head not powered
See "AutoAlignment Head", page 156
Camera not well connected Plug in the USB cable on the Camera. See image 15-7
Camera switched off Switch the main switch to ON
Rotary dial of the Camera in wrong position Set the rotary dial of the Camera to “M”
Bad communication
Check LEDs on the LEX unit (see concerning topic)
Plug in both RJ45 connectors of the SFTP Cat.5e cable
Plug in the USB connector of the LEX unit to the MCU USB port
and perform a power cycle on the AutoAlignment Head
Remove any HUB from the line AutoAlignment Head — MCU
Camera not detected (see the procedure below to check if the
camera is detected)
Unplug and plug in the USB connector of the LEX unit to the
MCU USB port and perform a power cycle on the AutoAlignment
Head
Stop and restart XDS RACU Server on the MCU
Wrong calibration files Upload the correct Camera calibration file (<filename>.xml) to
the MCU.
Image 15-7
Camera: USB cable
Image from the camera is not in focus
The Live view from current selected camera image is visible on the Position page of the XDS RACU user interface, but it is out of
focus
Possible cause Action
Bad focus alignment Adjust the focus ring. If the distance to different parts of the
screen is not the same, set the average focus setting
Wrong lens focus setting Set the camera lens to “MF”
Error message: C amera can not be used after system logoff
In order to use the camera functionality in AutoAlignment, one should boot the MCU and stay logged out of Windows or permanently
stay logged in on Windows during usage of AutoAlignment. A limitation of the camera driver makes it inaccessible after a Windows
logoff event and an error message will appear: Camera can not be used after system logoff. One should reboot or re-login on
Windows to be able to use the camera functionality again.
Checking if the camera has been detected
1. On the MCU, open the Windows browser (e.g. click My Computer)
2. Check if Canon EOS1000 is available
Image 15-8
Camera: detected by Windows OS
158 R59770509 AUTOALIGNMENT HEAD GEN II 26/11/2013