Filter
Top Products
15. Troubleshooting
15. TROUB LESH OOTING
Introduction
This troubleshooting guide will be a help to determine possible cause(s) of an issue in case it occurs. Basic troubleshooting can be
done by a trained and qualified operator or a technician.
Overview
• Empty display list
• AutoAlignment Head
•LEXUnit
• Camera
• Laser pointer
• Spectrometer
• Gimbal
• USB device not detected
15.1 Empty display list
Empty display li st
If you start the XDS RACU client software on your eRACU, a Display dialog pops up, showing the displays that are detected in the
local network. If this display list is empty, first you need to check the network settings. If not successful, you can try to clear the local
DNS cache of the Windows session running on the MCU.
Checking the network settings
Make sure that the correct network settings are applied in both the MCU and the eRACU Dashboard application. See concerning
chapter: Setting up the network interface.
Cleaning the local DNS cache
1. In Windows on the MCU, go to Start > Run
Image 15-1
Windows > Start > Run
2. In the Run dialog, enter the command cmd and click OK
Image 15-2
Run > Cmd
3. In the Windows Command window, after the prompt enter ipconfig /flushdns and click Enter
Image 15-3
Ipconfig/flushdns
4. A confirmation appears: close the Windows Command window.
R59770509 AUTOALIGNMENT HEAD GEN II 26/11/2013
155