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Table of Contents Reference, Installation, and Operations Manual
June 2013 3-9000-743 Rev S
Section 7: Maintenance and troubleshooting
7.1 Field hydrostatic pressure testing procedures................................................261
7.2 T-Slot Transducer Removal and Installation Procedures ..................................262
7.2.1 Removal with Extractor Tool.............................................................................262
7.2.2 Removal without Extractor Tool........................................................................265
7.2.3 Installing the transducers..................................................................................267
7.2.4 Replace the transformers..................................................................................270
7.2.5 Modifying the Calibration Parameters...............................................................271
7.3 Replacing the Mark III Electronics .................................................................272
7.4 Troubleshooting Communications ................................................................273
7.4.1 Unable to Connect Direct Serial or External Serial Modem ................................273
7.4.2 Unable to Connect to Meter..............................................................................273
7.4.3 Maintenance log files and trend files.................................................................274
7.4.4 Daniel MeterLink fails to connect or crashes using Windows® 2000.................276
7.4.5 Windows® Hotfixes — Obtaining Hotfixes for Microsoft® Windows®...............277
7.4.6 Windows® 2000 SP-4 or a Windows® XP with security update ........................277
7.5 Troubleshooting Meter Status ......................................................................278
7.5.1 Meter Status Alarms .........................................................................................278
7.5.2 System Alarm ...................................................................................................279
7.5.3 Chord A to Chord D...........................................................................................280
7.5.4 Field I/O Alarm..................................................................................................280
7.5.5 Validity Alarm...................................................................................................280
7.5.6 Comms Alarm...................................................................................................280
7.5.7 Check Status.....................................................................................................280
7.6 Maintenance logs and reports ......................................................................281
7.6.1 Collecting logs and viewing Excel reports..........................................................282