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D. Warranty
D.1 About Warranty and RMA
Warranty
All v ideo products are designed and tested to th e highest quality standards and are backed by a full 3-year parts and labor warranty.
Warranties are effective upon delivery date to customer and are non-transferable. Barco warranties are only valid to the original
purchaser/owner. Warranty related repairs include parts and labor, but do not include faults resulting from user negligence, special
modifications, lightning strikes, abus e (drop/crush), and/or other unusual damages .
The customer shall pay shipping charges when unit is returned for repair. Barco will c over shipping charges for return shipments to
custom e rs.
Return Material Authorization (RMA)
RMA Conditions are listed below:
1. Prior to returning any item, you must receive a Return Merchandise A uthorization (RM A) number.
2. All RMA numbers must appear on their return-shipping label.
3. RMA numbers are valid for ten ( 10) days from issue date.
4. All shipping and insurance charges on all RMAs must be prepaid by the customer.
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R5905948 E2 12/12/2014