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33Chapter 2 System ManagementGlobal Management System User’s Guide
Modifying the System List
Editing a System
Normally, the Global Management System automatically detects IP address changes for
ViewStations and ViaVideos and updates its database with the new information. However, certain
circumstances can arise where the server and the endpoints are unable to communicate with
one another and this automatic detection is not possible. This is especially true in the case of
IP address changes for WebCommander and third party endpoints. In this case, the IP address
stored in the database must be updated manually.
Device Tracing allows for all video endpoint actions to be traced and recorded in a Device trace
log. Device tracing can be enable here in the Edit System window or in the Reports > Device
Tracing page in Global Management System.
For SoundStation VTX 1000, tracking endpoints and correct/current phone numbers is a manual
process. It is recommended that once the SoundStation VTX 1000 endpoints are congured, the
Global Management System administrator set a policy that he/she be contacted in the event that
SoundStation VTX conference phones are relocated. This will assure that the Global Management
System has the correct phone number for software updates and upgrades.
Edit System
1. Select an Endpoint and click on Edit System. A dialog box will appear.
2. Enter the relevant information for the system or enable device tracing.
3. Click on OK.
Password
Global Management System can manage a Polycom group video endpoint when the password set
in Global Management System matches the password that is manually set on the endpoint. For
security reasons, the administration password for an endpoint can be set only from the endpoint.
If the password is changed manually from the endpoint, you must update Global Management
System with the new password otherwise the system can longer be managed. By default,
endpoints do not have an administration password set.
As with the endpoint, the administration password for an endpoint can only be set from the
endpoint unit. Any password changes for any given unit must also be updated in Global
Management System. To learn how to change the password for the endpoint, please refer to
page 115.
NOTE
Entering a password here does not mean that the administration password for a ViewStation
has been set. If an administration password is needed, then it must be set at the unit.