16Chapter 1 Getting StartedGlobal Management System User’s Guide
Licensing Information
Premier Service
Global Management System comes with an initial 90-day warranty entitling the customer to
maintenance support including software updates (bug xes), as well as software upgrade (new
feature) releases. Bug Fixes may come in the form of a new revision of software or just a patch
release. Once the initial 90-day period is over, if the customer wishes to continue to receive
support, updates and new product releases, purchasing a maintenance contract is the most
economical solution. Customers should contact their Polycom Reseller or a Polycom Sales
representative for details.
Receiving Key Codes
If your installation is under maintenance, when there is a new release you will receive a
notication that contains the key code that will enable you to upgrade to the corresponding
release of Global Management System.