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106Chapter 8 System Conguration
Server Preferences
Global Management System User’s Guide
CDR Maintenance Conguration
Report conguration enables the user to set the variables for storing CDR data.
Archive data older than - How often data is archived and written to disk. At this point, the data
that is archived is removed from the database and can only be viewed by using the archived
les on disk.
Delete archives older than - The number of days archived data remains on disk before
deletion. After these archives are deleted, the data is no longer under the control of Global
Management System.
Local time for archive maintenance - The time of day when archive maintenance occurs. The
time should be a period of the day when there is not expected to be much trafc through Global
Management System.
The CDR data is stored to disk and can be found in the directory shown below on the server
where Global Management System is installed. Note that the archived les are in .csv format.
drive:\program les\polycom\pwx\CDR\<device type>
CDR Synchronization Conguration
For ViewStations and V-Series that are not connected to Global Management System, CDR
data is still being collected by these endpoints. CDR Synchronization allows for the synching
up of call data between the endpoint and Global Management System. This feature prevents
the loss of data when an endpoint is not connected to Global Management System because
the ethernet cable to the endpoint is unplugged but the endpoint is still in an ISDN call. When
the ethernet cable is reconnected with the endpoint, thus resulting in the reestablishing of the
Global Management System - endpoint connection, Global Management System will retrieve
the call data recorded by the endpoint when it was disconnected from the LAN during the
synchronization period specied in this page.
Enable CDR synchronization - Enables this feaure.
Synchronize every - The frequency at which Global Management System is synchronizing call
record data, the default is 0 days. The maximum interval is every 21 days.
Local time for synchronization - The time of day that the server will be synchronizing call
data.