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109Chapter 8 System Conguration
Remote Alert Notication
Global Management System User’s Guide
Email Notification
Message Example of Problem
System(s) is/are not responding System is off, Network issues, not reachable by IP
Connectivity problem Indicates that Global Management System is
able to query the system, but is unable to receive
status updates.
System(s) reporting errors Lost Gatekeeper
The video endpoint cannot nd the gatekeeper
that it normally registers with. The gatekeeper
might be in an ofine state.
Microphone unplugged
The iPower is detected to have unplugged
microphone from the main unit of the video
endpoint.
Camera unplugged
The iPower is detected to have an unplugged
camera from the main unit of the video endpoint.
Video mode
Major error occurring on MGC unit or in one of the
cards.
System reporting warnings Low Battery
The battery in the video endpoint remote control is
running low.
Lost Directory Server
The iPower cannot display the Global Directory.
The Directory server may be ofine.
Web Server Redirect
Redirect response string (HTTP 3XX) returned
from an Other Device server.
iPower User Interface not running
The iPower user interface is not operating.
Minor error occurring on MGC unit or in one of the
cards.
System(s) requesting help User requested assistance
Editing an Email alert
1. Select the alert name that needs to be edited from the list.
2. Click on Edit, a window will pop up.
3. Edit the items that require changing.
4. Click on the Save Settings button to ensure the settings are saved.