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107Chapter 8 System Conguration Global Management System User’s Guide
A Remote Alert Notication system has been implemented for 24/7 troubleshooting. Due to the
high mobility of a system administrator’s job, the remote alert notication system can inform
the administrator of network errors for endpoints. Two types of remote alert notications can be
created: Email and SNMP. SNMP is now accessible as a remote alert.
Email Notication sends alerts to the administrator’s email informing of endpoints requesting
help, systems reporting connectivity problems, errors, warnings or systems not responding. The
email can be forwarded to the administrator’s pager for instant notication.
Simple Network Management Protocol (SNMP) is a network monitoring and control protocol
to inform the administrator the current status of the network. An SNMP Agent, a reporter of
activity process, will set traps when ViewStation networking mishaps occur. The SNMP agent will
return information contained in a MIB (Management Information Base).
Figure 8.3 Conguration > Remote Alert Notication
Multiple remote alerts can now be created in Global Management System. A remote alert can
be tailored to a system administrator’s job function. For example, Joe and Jane are part of the
IT administration team. Both cover video support, however, Jane focuses on desktop systems
and Joe focuses on group systems and infrastructure. Jane can customize the remote alerts to
receive alerts specic to her core job function.
Name of Alert
Summarizes
details of the
alert
Alert type:
Email or SNMP
Remote Alert Notication