8-2 STRATA CS CLIENT USER GUIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
About personal status __________________________________
Your personal status tells Strata CS how to handle your calls and it lets your
colleagues know where you are and what you are doing. It also specifies how you
want your calls to be handled under specific circumstances.
A personal status consists of the following:
n A personal status icon and a name, such as Available. These appear next
to your name in the Extensions view, so that other Strata CS users can see
at a glance whether you are in the office and available. Likewise, by
looking at the Extensions view you can see the personal status of other
users. For example, if the Extension view shows Helen Shire in the
personal status On Vacation, you would know not to call her.
n A collection of preferences that determines how your incoming calls are
handled. For example, the Do Not Disturb status sends your incoming
calls directly to voice mail without ringing your phone.
Each personal status consists of the following call handling preferences:
n Where I Am specifies the phone at which your incoming calls ring.
Changing this setting is equivalent to forwarding your calls. See
“Forwarding calls” on page 14-2.
n Taking calls determines whether or not your phone rings when calls
arrive.
n Greeting specifies the voice-mail greeting that Strata CS plays to callers
when they reach your voice mail. For more information about greetings,
see “Managing greetings” on page 12-15.
n Routing List specifies the routing list that Strata CS uses to process calls.
For more information about routing lists, see “Using routing lists” on
page 14-7.
Example: When you leave the office for an off-site event, you can select the
personal status Out of the Office. This predefined Strata CS personal status
changes
Where I Am to forward your calls to a number that you specify. It also
changes your
Greeting, so that callers who reach your voice mail hear a special
greeting that you recorded (“I am out of the office this morning. Please leave a
message, or you can try me again later, as my calls are forwarded to where I can
be reached”).
