16-4 STRATA CS CLIENT USER GUIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Creating a new call rule_________________________________
The following procedure provides an overview of creating a call rule. The
following sections give detailed instructions for choosing caller conditions,
schedule conditions, and call handling options.
To create a new call rule
1. Choose File > New > Call Rule. The Call Rule dialog box opens.
2. Enter a name for the call rule in the Name field.
3. Select one or more caller conditions. See “Setting caller conditions” on
page 16-5.
4. Select a schedule condition. See “Setting schedule conditions” on
page 16-5 for more information.
5. Select one or more settings to specify how the rule handles calls. See
“Selecting how a call rule handles a call” on page 16-8 for more
information.
6. If you do not want this call rule to be active, uncheck Enable this Call
Rule
. The call rule remains in storage, but does not handle any calls until
you enable it again. See “Enabling or disabling a call rule” on page 16-8.
If you want the call rule to be active, leave this field checked.
7. Click OK.
