CHAPTER 14. CALL FORWARDING AND ROUTING LISTS 14-9
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
You cannot edit the Standard routing list. To have calls follow a different route,
you must create a new routing list and make it the active routing list.
The active routing list
The active routing list is the routing list that all incoming calls follow by default.
Calls can follow another routing list if you have created call rules for them (see
Chapter 16). Only one routing list at a time can be the active routing list. The
active routing list is marked by bold text and the button.
You cannot delete the active routing list.
To make a routing list the active routing list
1. Right-click the routing list that you want to make the active routing list.
2. Choose Actions > Set as Default and Active.
You can also edit the routing list and check Active routing list for this extension.
Note: Your active routing list may be changed if you apply a personal status with
a different routing list preference, or change your active settings directly. For more
information about personal status and the active settings, see Chapter 8.
The personal status default routing list
The personal status default routing list is the one that is used whenever you select
a personal status whose Routing List preference is set to
Default. For more
information, see “Personal status defaults” on page 8-12.
The personal status default routing list is marked by the icon. To make a
routing list the personal status default, select the routing list and choose
Actions
> Set as Default and Active
. You can also edit the routing list and check Default
personal status routing list
.
Creating a new routing list
1. Choose File > New > Routing List. The Routing List dialog box opens.
Under
Actions, the steps of your routing list appear in the order that
