13-2 STRATA CS CLIENT USER GUIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
The Call Log view______________________________________
The Call Log view contains a record of all incoming and outgoing phone calls
associated with your extension. Internal calls (calls between Strata CS users) may
or may not be logged, depending on how your Strata CS system administrator set
up the system.
Note the following features of the Call Log view:
n Incoming calls appear with this icon:
n Outgoing calls appear with this icon:
n “& others” in the To column indicates a call with more than two parties,
for example, a conference call or a call that was transferred. Double-click
the call to see all the names in the Call Details window.
n Notes about a call can be entered by clicking in the Notes pane and typing.
Call Log view columns
The following table shows the columns that are available in the Call Log view.
Additional columns are visible when you view call details (see “Viewing call
details” on page 13-4).
To show or hide columns, see “Showing and hiding columns” on page 18-11.
Column Description
Indicates incoming or outgoing calls, respectively.