6-4 STRATA CS CLIENT USER GUIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
If you do not log out in this manner, your Strata CS session continues for a short
period of time. After that time, Strata CS automatically ends the session, but if
you pick up your phone before that period of time has elapsed, Strata CS still
controls the line and assumes that you are calling from within the system (see the
example that follows). Therefore, any number you dial will be treated as if it were
an extension within Strata CS.
Example: If you are trying to dial a number from your remote phone without
using the Strata CS system at your office, and you find your call treated as if it
were an internal Strata CS call (that is, if you reach a user at your office), you have
probably not logged out correctly from Strata CS. Your recent session has not
ended, and Strata CS is handling the call—not your local telephone company. To
place the call as a normal (non-Strata CS) call from your remote phone and not
through Strata CS, dial
*96, wait for a dial tone, and then dial your call.
Answering Strata CS calls at a remote phone
When you receive a call from Strata CS while you are at a remote phone—for
example, when you receive a work call that is forwarded to your home
phone—you can use the Strata CS telephone commands just as if your home
phone were a Strata CS station. You can put calls on hold, park calls, transfer
calls, forward calls, create conference calls, and do anything else that you can do
with the telephone commands at your office phone.
Note, however, the following two telephone commands that you must use when
you are at a remote phone:
n Use ** instead of Flash at a remote phone
n Use *96 to log off at a remote phone
Using ** instead of Flash
When you are on a Strata CS call at a remote phone, press ** instead of Flash to
put your caller on hold and use the telephone commands.
Putting a call on hold at a remote phone
If you are using Strata CS while you are logged in at a remote phone, press **
instead of
Flash to put calls on hold and take them off hold. See Chapter 6 for
more information.
Logging off at a remote phone
When you are done with your Strata CS call, press *96 at a dial tone before you
hang up your phone. Doing this logs you off of the system. If you do not log off,
Strata CS waits a short period of time before ending the session. If you pick up
your phone again before that period is over, Strata CS still controls the line and
assumes that any call you make is within the Strata CS system.
