2-4 STRATA CS CLIENT USER GUIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
3. Press 4 to rerecord that greeting or 6 to record a new greeting. Say your
greeting, and then press
#. The greeting you just recorded is played
back.
4. Follow the prompts to accept, rerecord, or delete the greeting. If you
recorded a new greeting, you can make it the active greeting by
pressing
3.
Recording a grab-and-hold greeting
In the Client you can record a special greeting called a grab-and-hold greeting that
Strata CS plays to callers when you put incoming calls on hold without talking to
the callers first. For more information about how to record and use a
grab-and-hold greeting in the Client, see “Using grab-and-hold on the call” on
page 10-7.
Managing your greetings _______________________________
To manage your greetings by using the telephone commands, log in and press 4.
Strata CS plays each of your greetings, beginning with the active greeting. You
can use the commands shown in the following table either while you listen to a
greeting or after a greeting has played.
When you record a new greeting by using the telephone commands, the greeting
appears in the Client’s Greetings view with the name “Greeting.” You can give
the greeting a name in the Client (see “Managing views and items” on page 7-10).
Note: When you make a greeting your active greeting by using the telephone
commands, the greeting also becomes the personal status default greeting. See
“Personal status defaults” on page 8-12.
Greeting Commands
Use while or after a greeting plays
1
Replay the greeting.
2
Skip to the next greeting.
3
Make this greeting active.
4
Rerecord the greeting.
6
Record a new greeting.
7
Delete the greeting.
