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9-4 STRATA CS CLIENT USER GUIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Placing calls to an extension ____________________________
To place a call to an extension, double-click the extension. If your phone is on
hook, it rings to connect you to the call being placed.
Automatically switching to the Call Monitor view
You can have Strata CS automatically switch to the Call Monitor view when you
place a call from the Extensions view. To do so:
1. Choose Tools > Options. The Options dialog box opens.
2. Click the View tab.
3. Under Display Call Monitor in the following situations, check Placing
new calls from Contacts or Extensions
.
4. Click OK.
Changing another users personal status __________________
From the Extensions view you can change another users personal status if you
know that users password. For instructions, see Changing the personal status of
another user on page 8-14.
Seeing the Extensions view elsewhere in the Client _________
The Extensions view appears in the following places in the Client:
n In the Place Call To dialog box, so that you can see it when placing a call
from any view. See Placing a call on page 11-2.
n In the Transfer To dialog box, so that you can see it when transferring a
call. See Transferring a call on page 10-9.
In both of these locations, the display does not refresh automatically.
You can also display the Extensions view as a pane in the Call Monitor view,
enabling you to place and transfer calls using drag-and-drop operations. See
Adding the Extensions pane to the Call Monitor view on page 7-10 and
Dragging and dropping items on page 7-13.