STRATA CS CLIENT USER GUIDE I-10
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
stutter dial tone, turning on and off, 12-4
system tray button, 12-4
Notes pane
hiding or showing, 12-14
in Call Log view, 13-6
in Call Monitor view, 10-13
in Contacts view, 15-4
notification of new e-mail messages
schedule entries, 12-7
notification of new messages
scheduling, 12-7
setting, 12-5
nuisance callers, creating a routing list for, 16-2
O
opening a view, 7-8
Operators, changing, 18-6
outgoing calls
from an outside number, 6-2
redialing with the phone, 3-5
outside number
dialing, 3-2
P
pager notification
avoiding multiple stars in string, 12-6
new voice messages, 5-2
overview, 12-4
scheduling, 12-7
setting, 12-6
parking a call
retrieving parked call from any extension, 4-8
unparking a call, 10-12
using the Client, 10-12
password
changing, 7-5
requiring for logging on, 7-4
when logging on to the Client, 7-3
pasting and copying items, 7-11, 7-13
PBX extension
calling with the phone, 3-2
sending Flash command to, 3-5
permissions
for call center agents to supervise other agents, 17-2
for creating and viewing public workgroups, 15-14
for entering and editing public contacts, 15-3
personal status, 8-10
about, 8-2
and active settings, 8-10
and greetings, 12-16
built-in, 8-3
creating custom status, 8-7
defaults, 8-13
example, 8-2
for all users, 8-4
for call center agents, 8-5
modifying, 8-7
personal status defaults, 8-12
predefined status, 8-3
selecting
from the Client, 8-6
using the telephone commands, 5-7
Personal Status view
general, 8-3
PINs for contacts, 15-12
placing a call in any Client view, 11-2
placing calls
displaying Call Monitor view automatically, 10-5
from the Extensions view, 9-4
prompts
call announcing, 4-3
choosing contact’s language for, 15-6
dial-by-name directory, 3-4
for account codes, 3-3
for call forwarding, 4-11
for transferring a call, 4-6
logging in at a remote phone, 6-2
not heard by callers, A-2
using "silent hold", 4-8
public contacts
and private contacts, 15-3
