3-4 STRATA CS CLIENT USER GUIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Entering an account code with *11
During a call you can enter an account code or revise the account code entered.
To enter an account code
1. Press Flash *11.
2. Enter the account code followed by #.
3. Press Flash again to return to the call.
You can also enter an account code before dialing the call. Press *11 at a dial tone,
and then enter the account code followed by
#. When you hear the dial tone, dial
the access code and the phone number.
Dialing by name _______________________________________
You can dial another Strata CS user by name if you do not know the user’s
extension. To dial by name, press
411 or *93. The dial-by-name directory prompts
you to enter the first few letters of the user’s first or last name, depending on your
system settings. If Strata CS finds several possible matches, it presents a menu
from which you can choose the name of the person you want to call. If it finds one
match, it transfers you to that extension. Your Strata CS system may be
configured to confirm your choice or allow you to try again. For example, you
hear “For Cecilia St. John, press 1. To try again, press *.”
Using the Client, you can remove yourself from the dial-by-name directory, so
that only callers who know your extension can dial you. See “Customizing your
listing in the dial-by-name directory” on page 18-6. If you do not have a Client,
your Strata CS system administrator can remove you from the dial-by-name
directory.
Placing calls while you are already on a call ________________
You can put calls on hold, pick up another call on hold, and end a call without
losing other calls on hold.
Putting your current call on hold and placing a new call
1. Press Flash #. The current call is now on hold and you have a dial tone.
2. Dial your call.
Switching between calls
To switch from your current call to a call that is on hold, press Flash 4.
