CHAPTER 7. USING THE STRATA CS CLIENT 7-13
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
To create a new item based on an existing item and delete the
existing item
1. Select the item that you want to delete and on which you want to base a
new item, such as a contact in the Contacts view.
2. Choose Edit > Cut.
3. Choose Edit > Paste. A Contact dialog box opens. Copy of <item that
you copied>
appears in the title bar of the dialog box. The dialog box
contains a duplicate of the selected item’s information, such as name,
phone number, and so forth. You can use this information as a basis for
creating a new item.
4. Enter the information about the new item in the dialog box.
5. Click OK to save the changes as a new item.
Copying and pasting items
Copying a row in the Contacts, Greetings, Routing Lists, Personal Status, Call
Rules, and Workgroups views places a copy of the item in that row on the
clipboard as text. This information can be pasted into other applications, such as
a text program.
Choose
Edit > Copy to place a copy of selected items on your clipboard. Choose
Edit > Paste to paste the items. Use this method to paste Call Log entries and
voice message information into the Problem Report Wizard (See “To run the
Problem Report Wizard” on page C-2.).
For information about creating a new item by copying an existing item, see
page 7-11.
Dragging and dropping items
You can drag and drop one item onto another item to perform actions such as
making a call, transferring a call, and adding a call to a conference. You can also
move an item to a folder or a view.
For example, if you drag an active call in your Call Monitor view onto a user in
the Extensions pane, the call will transfer to that user. Conversely, you can drag
a user from the Extensions pane to the Call Monitor view to call that user.
