12-10 STRATA CS CLIENT USER GUIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
message will continue to play. The message stops playing, however, if you open a
view with another audio control visible, for example, the Greetings view.
To listen to a voice message as it is being left
1. Open the Call Monitor view by clicking its button in the view bar.
2. Choose Actions > Screen Message.
3. Pick up your phone and listen to the voice message as it is being left.
This is a one-way connection. The caller cannot hear you.
4. To take the call while the caller is leaving a message, choose Actions >
Take Call
. You are connected to the caller. The caller’s message up to
that point is left as a new voice message.
You can listen to a voice message as it is being left via the phone. See “Call
announcing” on page 4-2.
Handling your voice messages __________________________
You can perform the following tasks on a voice message:
n Forward it to other users
n Reply to one or more users directly with a voice message of your own
n Return the call, provided the caller ID or contact was identified
n Send the voice message as a .WAV file attachment to an e-mail message
n Send a new voice message to other users
n Delete a voice message
n Associate a message with a contact
n Mark an existing message Private, unheard, or Urgent
n Add notes to an existing message
Forwarding a voice message
You can forward a voice message, except if it is marked Private, to one or more
Strata CS users. A copy of the message is sent directly to the voice mail of all
recipients.
You can also attach a recording of your own at the beginning of the forwarded
message. For example, you can record, “Bob, this is Jim. I received this message
and thought you would want to hear it.” Your recording precedes the forwarded
message.
