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Chapter 4 Troubleshooting Common Problems 151
Chapter 4
Manually Rewinding a Stuck DLT Tape
Note The following procedure is for DLT tape drives only. For tapes
stuck in an Ultrium tape drive, contact your support
representative.
Before manually rewinding a stuck DLT tape:
■ Attempt to eject the tape using the tape library front panel, remote
management card Web-Based Library Administrator pages, and your
host backup software.
■ You must first remove the DLT drive module from the tape library. Refer to
Removing a Drive Module on page 163.
After removing the DLT drive module, view the drive hub through the clear
plastic to determine if the tape has been rewound. If the tape has not been
rewound, follow the steps below and refer to Figure 48 on page 152:
Caution The DLT drive does not automatically eject a cartridge if a
power failure occurs.
1. Place the DLT drive module on its top side so that the bottom of the drive
module is facing up.
2. Insert a Phillips #2 screwdriver in the rewind hole on the bottom of the
drive module and engage the screw.
Note Gently move the ribbon cable to one side of the rewind hole if
necessary.
3. Turn the screwdriver counter-clockwise to rewind the tape. Continue
rewinding until the leader is seated in the tape cartridge.
Caution Do not use a power screwdriver as damage may result to the
tape.