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Chapter 4 Understanding Error States 123
Chapter 4
Magazine/Mailslot
Magazine(s)
missing
Library could not detect all the
magazines.
■ Ensure that all magazines are
present and correctly installed.
(See Figure 37 on page 82.)
Incompatible
magazine(s)
The magazine is incompatible with
the drive type.
■ Ensure that you use the correct
magazine for your drive type.
Mailslot open Mailslot drawer is open. The library
robotics will not move until the
mailslot is closed.
■ Ensure that the mailslot drawer is
closed.
Cards
RMC not present Library could not detect the remote
management card.
■ Power cycle the library.
■ Contact your service
representative.
Slave card not
present
Library could not detect the library
slave controller cards.
Note: Slave controller cards are
required in all but the lowest level of
the library.
■ Verify that there is a slave card
present in all but the lowest level of
the library.
■ Verify that the cards are properly
seated.
■ Power cycle the library.
■ Contact your service
representative.
Remote
management card
failed
Remote management card failed
power-up test.
■ Power cycle the library.
■ Contact your service
representative.
Table 18
Partial Availability Conditions
Library Status Cause Solution