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122 Understanding Error States Chapter 4
Drive online
pending
Drive(s) are present and powered
up, but have outdated firmware.
■ Update drive firmware. (See
Upgrading Firmware on
page 176.)
Drive firmware
mismatch
Drives are present and powered up,
but have different revisions of
firmware.
■ Update drive firmware. (See
Upgrading Firmware on
page 176.)
Drive needs
cleaning
One or more drives need cleaning.
■ Clean the drive(s). (See Cleaning a
Drive on page 87.)
Drive critical error A critical error has occurred on a
drive.
■ Check the Drive Event Log from the
front panel or RMC Web-Based
Library Administrator pages for
possible causes.
■ Contact your service
representative.
Drive not on Fibre
Channel
Drive(s) are detected by library
controller, but are not detected by
any of the Fibre Channel
controllers.
■ Verify that Fibre Channel is your
intended configuration.
■ Verify that cabling is set up
correctly.
■ Verify that there are no broken or
bent pins on the SCSI cables (for
standard performance Fibre
Channel controller only).
■ Tighten all SCSI cables and power
cycle the library.
■ If problem persists, replace the
SCSI cables.
■ Contact your service
representative.
Table 18
Partial Availability Conditions
Library Status Cause Solution