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Microsoft Dynamics CRM 4.0 Installing Guide
1-2
(when available). This version is limited to a single organization and a single computer
that is running Microsoft Dynamics CRM Server.
• Microsoft Dynamics CRM 4.0 Professional. This edition has no user limit and is limited
to a single organization, but Microsoft Dynamics CRM 4.0 Professional can be installed
on more than one computer in the same deployment.
• Microsoft Dynamics CRM 4.0 Enterprise. There is no user limit for this edition.
Additional features include support for multiple organizations, multiple server instances,
and role-based service installation. Role-based services let you increase performance by
installing component services on different computers.
Licensing
A Microsoft Dynamics CRM 4.0 deployment operates by using a single license key. Unlike earlier
versions, Microsoft Dynamics CRM 4.0 no longer requires additional license keys to be added
when changes are made, such as adding more client access licenses (CALs). The single license
key contains the Microsoft Dynamics CRM version, server license, and the CALs.
You can view and upgrade a license in Deployment Manager.
Client Access License Types
Microsoft Dynamics CRM 4.0 has the following CAL types:
• Read-Only. Clients who use this license type can only view records and data in Microsoft
Dynamics CRM 4.0. They cannot modify records or data. A user configured with this
license type consumes a CAL.
• Administrative. Clients with this license type can modify records in data that is located in
the Settings area. However, these clients cannot view or modify records and data in the
Sales, Marketing, or Service areas. A user configured with this license type does not
consume a CAL.
• Full. Clients who use this license type have full functionality and are only limited by
security roles and privileges. A user configured with this license type consumes a CAL.
You can view and modify client-access license types for each user in the Users area of the
Settings area in the Microsoft Dynamics CRM Web client.
What’s New in Microsoft Dynamics CRM 4.0?
Microsoft Dynamics CRM 4.0 includes several new features that offer flexibility, scalability, and
ease of use.
Multi-Tenancy
Earlier versions of Microsoft Dynamics CRM Server were a single-organization solution. Microsoft
Dynamics CRM 4.0 lets you host multiple organizations in a single deployment. This feature is a
great benefit for hosted solutions or businesses that require a separation of data inside the
organization. Microsoft Dynamics CRM 4.0 now implements two types of databases:
• A single configuration database that stores metadata and location information for all
organizations.
• One or more organization databases.