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Microsoft Dynamics CRM 4.0 Installing Guide
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Outgoing E-Mail Messaging Options
The possible outgoing e-mail configurations that can be used when users, or queues, send
Microsoft Dynamics CRM e-mail messages are as follows:
• None. Use this option for users or queues that do not use Microsoft Dynamics CRM to
send e-mail messages.
• Microsoft Dynamics CRM for Outlook. This option requires that Outlook be installed on
the user’s computer. This option does not require the E-mail Router component.
• E-mail Router. This option sends Microsoft Dynamics CRM e-mail messages using the
E-mail Router component. The e-mail system must be SMTP compliant. The E-mail
Router can be installed on an SMTP server, or on a different computer that has a
connection to an SMTP server.
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