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Microsoft Dynamics CRM 4.0 Installing Guide
Manage Organizations, Servers, and Licensing ................................................................. 2-23
Install Sample Data ................................................................................................................. 2-23
Troubleshooting Installation and Upgrade .............................................................................. 2-24
Log Files .............................................................................................................................. 2-24
Server Installation Issues .................................................................................................... 2-24
Send Us Your Feedback about This Chapter ......................................................................... 2-27
3 Microsoft Dynamics CRM E-Mail Router Installation Instructions ....................................... 3-28
Overview ................................................................................................................................. 3-28
Microsoft Dynamics CRM for Outlook ................................................................................. 3-28
E-mail Router....................................................................................................................... 3-28
Install E-Mail Router and Rule Deployment Wizard ................................................................ 3-29
Additional Tasks .................................................................................................................. 3-30
E-Mail Router Configuration Manager .................................................................................... 3-31
Configuring E-mail Routing for Multiple Configurations and Deployments ......................... 3-32
Rule Deployment Wizard ........................................................................................................ 3-32
Create the Rule Manually .................................................................................................... 3-33
Troubleshooting ...................................................................................................................... 3-34
Logging ................................................................................................................................ 3-34
Test Access Feature ........................................................................................................... 3-34
Send Us Your Feedback about This Chapter ......................................................................... 3-34
4 Microsoft Dynamics CRM for Outlook Installation Instructions ........................................... 4-35
Overview ................................................................................................................................. 4-35
Step 1: Install Microsoft Dynamics CRM for Outlook .............................................................. 4-36
Step 2: Configure Microsoft Dynamics CRM for Outlook ....................................................... 4-37
Step 3: Configure User E-Mail Settings .................................................................................. 4-38
User and Queue E-Mail Configuration ................................................................................ 4-38
Incoming E-Mail Messaging Options ................................................................................... 4-38
Outgoing E-Mail Messaging Options ................................................................................... 4-39
Send Us Your Feedback about This Chapter ......................................................................... 4-39
5 Data Migration Manager Installation Instructions ................................................................ 5-40
Overview ................................................................................................................................. 5-40
Install Data Migration Manager ............................................................................................... 5-40
Data Migration Manager Installation Instructions ................................................................ 5-40
Configure Data Migration Manager ......................................................................................... 5-41
Logging ................................................................................................................................ 5-42
Start Data Migration Manager ................................................................................................. 5-43
Troubleshooting Data Migration Manager Setup .................................................................... 5-43
Uninstall Data Migration Manager When Setup Does Not Complete Successfully ............ 5-43
Data Migration Manager Authentication Failures ................................................................ 5-43
Send Us Your Feedback about This Chapter ......................................................................... 5-43
6 Language Pack Installation Instructions .............................................................................. 6-45