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Microsoft Dynamics CRM 4.0 Installing Guide
2-25
Source Error. An unhandled exception was generated during the execution of the current
web request. Information regarding the origin and location of the exception can be identified
using the exception stack trace below.
This problem can occur if you run Microsoft Dynamics CRM Server Setup when the following
conditions are true:
• One or more of the following Active Directory security groups was created in the
organizational unit where you are installing Microsoft Dynamics CRM 4.0:
o PrivUserGroup
o SQLAccessGroup
o PrivReportingGroup
• The previously-mentioned security groups do not have the correct group membership.
• You use the automanagegroupsoff=false attribute and value in the <Groups> entry for
the Setup XML configuration file. To use a configuration file, you must install Microsoft
Dynamics CRM Server at the command prompt.
To resolve this issue, you must manually add the correct membership to each of the required
security groups in Active Directory, and then run Microsoft Dynamics CRM Server Setup again.
To manually add the objects to Active Directory, use Active Directory Users and Computers. You
must add the following users and computers to each security group:
Security Group Object Type Description
PrivUserGroup User User who is running Microsoft Dynamics CRM Server Setup.
PrivUserGroup Computer Computer where Microsoft Dynamics CRM Server is
installed.
PrivUserGroup Computer Computer where Microsoft Exchange Server is installed (if
using the E-mail Router).
SQLAccessGroup Computer Computer where Microsoft Dynamics CRM Server is
installed.
PrivReportingGroup Computer Computer where the Microsoft Dynamics CRM 4.0 Connector
for SQL Server Reporting Services is installed.
“One or more reports could not be upgraded” message received
during upgrade
Because of changes in reporting functionality with Microsoft Dynamics CRM 4.0, some reports
cannot be upgraded. Although Setup indicates that the upgrade was not successful, in most
cases the rest of the Microsoft Dynamics CRM 4.0 application will function as expected. For a list
of those reports including an explanation, see the server Setup log file. By default, the log file is
located in <systemdrive>:\Documents and Settings\<User>\Application
Data\Microsoft\MSCRM\Logs\crm40svrsetup.log. The reporting upgrade information is located
near the end of the log file because report upgrade is one of the last stages of upgrade.
For more information about how reports are upgraded, see Planning Deployment, which is in the
Planning Guide that is part of this document set.