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Microsoft Dynamics CRM 4.0 Installing Guide
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To repair E-mail Router, click Microsoft Dynamics CRM E-mail Router, click Change/Remove,
select Repair, and then click Next. Follow the instructions on the screen.
Uninstall or Repair Microsoft Dynamics CRM for
Outlook
To remove (uninstall) or repair the Microsoft Dynamics CRM for Microsoft Office Outlook, follow
these steps.
Note The following procedure must be completed while logged on to the client
computer, and as the user who installed Microsoft Dynamics CRM for Outlook
the first time.
1. Click Start, point to Settings, click Control Panel, and then double-click Add or Remove
Programs. In Windows Vista, click Start, type programs and features in the Start Search box,
and then click Programs and Features in the Programs list.
2. Select Microsoft Dynamics CRM for Outlook and then click Change.
3. On the Microsoft Dynamics CRM for Outlook Maintenance page, select Uninstall to
remove the application, and then click Uninstall. To repair the application, select Repair, and
then click Next. Follow the instructions that are on the screen.
4. If you are removing the application, delete the Microsoft Dynamics CRM folder that is located
at <systemdrive>:\Program Files\Microsoft Dynamics CRM.
5. If you installed the offline sync client and are removing the application, delete the database
folder (and files) located at <systemdrive>:\Program Files\Microsoft SQL Server\MSSQL$CRM.
Note Uninstalling Microsoft Dynamics CRM for Outlook may require restarting
the computer.
Uninstall Data Migration Manager
To uninstall Data Migration Manager, follow these steps on the computer where Data Migration
Manager is installed.
1. Click Start, click Control Panel, and then click Add or Remove Programs. In Windows Vista,
click Start, type programs and features in the Start Search box, and then click Programs and
Features in the Programs list.
2. Select Microsoft Dynamics CRM Data Migration Manager, and then click Change.
3. On the Microsoft Dynamics CRM Data Migration Manager Maintenance page, select
Uninstall to remove the application, and then click Uninstall. To repair the application, select
Repair, and then click Next. Follow the instructions that are on the screen.
4. In Windows Explorer, locate the folder where you installed the Data Migration Manager. By
default, the folder is C:\Program Files\Microsoft Dynamics CRM Data Migration Manager. If the
folder exists, remove it.
5. If Data Migration Manager is configured to use Microsoft SQL Server 2005 Express, download
and install Microsoft SQL Server Management Studio Express from
http://go.microsoft.com/fwlink/?LinkID=105871
, and remove the databases.