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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725
Comms Failure The panel was not able to contact the Check that the number in the panel is
BT Home Monitoring Service. correct. The 1st Telephone Number
should be 0870 160 1348 and the 2nd
should be 0870 160 1349.
For instructions how to access this
menu, please refer to Section 4.
If this is the first time your Control Panel
has tried to communicate with the
monitoring service, check that your
property ID has been input correctly.
Low Battery Your panel has a low backup battery. Check to see that the power cable is
connected properly.
If a full power failure, contact the
electricity company to find out the
source of the problem.
Your back up battery will continue to run
the system for approximately 8 hours.
After this period your settings will be
remembered by the memory, but your
panel will not be able to respond to
events until power is restored.
Sensor Low A sensor has a low battery. Check the sensor (details will be on
Battery the panel).
Replace the battery.
Sensor Inactivity A sensor hasn’t communicated with Check the sensor (details will be on
the panel for 4 hours. the panel).
Try changing the location of the sensor
and re-registering it to the panel.
Radio Failure The signal between a sensor and the This may be caused by jamming of the
panel is blocked. radio frequencies.
Check the sensor (details will be on
the panel).
Check whether any new equipment been
placed near it which may stop it from
working.
Case Open The panel has been tampered with and Check your Control Panel and secure.
is not securely shut.
Case Alarm The battery compartment has been Check your Control Panel battery
tampered with and is not securely shut. compartment and secure.
Keyfob Low A Keyfob has a low battery. Check the Keyfob (details will be on
Battery the panel).
Replace the battery.
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SECTION 7