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Section 6 – Using An Online Account
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725
This section describes the features of your BT
Home Monitoring online account. Please note
that you must have registered and completed
installation of your BT Home Monitor VP1000,
using the six installation steps, before you can
use all these features.
Logging In
After registration, once you have received your
password, you will be asked to log into your My
BT Home Monitor online account.
On this first visit, you will need to create a new
online account using your Control Panel serial
number as the log in name, and your temporary
password. We will then prompt you to change
these details to something more memorable for
future use.
Whenever you want to visit your online account
to check on the status of your house just go to
www.myhomemonitoring.bt.com and log in
with your chosen log in name and password.
If you ever forget your password, click ‘I’ve
forgotten my password’ and we will prompt you,
using your security question and answer.
If you forget your log in name, you will need
to contact the BT Home Monitor helpdesk on
0870 240 1979.
You can exit your BT Home Monitoring online
account either by clicking LOG OFF in the left
navigation bar, or by closing your browser
window. Either method immediately closes your
session, keeping your personal details secure.
Welcome Page and Navigation
When you log in to your personal BT Home
Monitoring account, you will see a welcome
page.
You can navigate your way around your online
account by just clicking on the links on the left
hand side of the page.
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SECTION 6
Only available if you have access to the internet