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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725
Account Details
This section contains your account details input
at the time of registration. You can update
these details at any time by overwriting the
information and clicking the UPDATE button.
Account Users
The ACCOUNT USER page lists all the people
who have access to your BT Home Monitor
online account.
The first person listed is the account holder. By
choosing the relevant options, you can add
users, remove users and change existing users
details. You can also change the permission
levels for the account users.
The permission levels allow the account holder
to control what areas of the BT Home Monitor
online account their users have access to. For
example, you can give full access or restrict
access to contacts and locations only.
Account users should not be confused with
contacts. Users are NOT contacted by BT Home
Monitoring when relaying alarm messages.
Property Details
PROPERTY DETAILS lists the property where
your BT Home Monitor is installed. This was
provided at the time of registration, and is the
address noted in alert messages. It is important
that this information is kept up to date,
particularly if you move home.
This can be done by overwriting the information
and clicking on the UPDATE button. Your Property
ID number is also recorded here along with the
date of registration, which shows when your
service started.
Monitor My Property
This section provides a full log of all
communications made by your BT Home
Monitor VP1000 system. It will list every Control
Panel event that has occurred at your home or
the monitored property, with the most recent
first. Up to 250 events can be stored after which
time, the oldest events are deleted sequentially.
The information about your system is updated
in real-time (i.e. events show as they happen),
although the page must be refreshed to update
the information.
The type of event and location information
shows you what sensors are being activated in
which part of your property. The page will also
provide reminder and status messages – these
are not alarm events – but messages for your
attention e.g. low batteries, power cut. For a full
list of the different types of alarm alert and
reminder messages, please refer to Section 7.
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SECTION 6