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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725
Guide To Alerts
The BT Home Monitoring service receives and
interprets the messages sent by the sensors in
your home. When an event occurs, messages are
sent using your telephone line to the BT Home
Monitoring system, and will be updated with new
information, providing a summary of what has
happened. In some cases, this information is also
cascaded to your nominated contacts via
telephone, text message and email.
Five different kinds of events can occur. The
following tables outline how your system reacts
to each different kind of event, and lists the types
of messages you may see online.
The key to the tables is as follows:
Sensor Response Type – Each BT Home Monitor
sensor is programmed to react in a certain way
when activated. You can set the sensor response
type from the BT Home Monitor VP1000 Control
Panel. The system comes with a suggested
response type already pre-programmed.
Message Received – Shows the message which
will be displayed, when a sensor of this response
type is triggered.
Description of Event – Provides a description of
what has caused this alert.
What Happens – Provides a description of how
your BT Home Monitoring system will react when
a sensor, with the particular response type, is
activated.
Sensor Response Type
Internet and/or
Description of Event What Happens
Text Messages
Help Silent Help Alarm Received when help is All nominated contacts are
(HA in text message) required in your home. notified at the same time.
The alert is triggered
when the HELP button
is pressed on the Control
Panel or Keypad.
Fire Fire Alarm Received when smoke is All nominated contacts are
(FA in text message) detected in your home. notified at the same time.
The alert is triggered
when the FIRE button is
pressed on the Control
Panel or Keypad.
Emergency Emergency Alarm Received when there is an All nominated contacts are
(EA in text message) emergency at your home. notified at the same time.
The alert is triggered when
the Help and Fire buttons
are pressed at the same
time on the Control Panel,
or Keypad, or when the ON
and ON HOME buttons are
pressed together on the
Keyfob.
Non Alarm N/A Reserved for future devices. N/A
Non Alarm N/A Reserved for future devices. N/A
24 Hour Alerts
These messages are sent by the 24 hour sensors in your home. 24 hour sensors are designed to operate
all day and night, to protect the people inside your home. Your system needs to be powered up but does
not have to be switched ON for these sensors to remain active. Panic buttons and fire detectors are
examples of 24 hour sensors.
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SECTION 7