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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725
Step 4 – Registering For Your
BT Home Monitoring Account
Once the Control Panel and sensors are installed
at home, you are ready to link the BT Home
Monitor VP1000 reporting system.
In order to get your account up and running,
you will need to register.
1.Telephone – complete the BT Home Monitor
registration form enclosed and telephone your
details. The telephone number can be found
on the registration form.
2.Fax – Complete the BT Home Monitor
registration form enclosed and fax your
details. The fax number can be found
on the registration form.
3.Internet – If you have access to the Internet
and an active e-mail account, go to:
www.myhomemonitoring.bt.com
(i.) Click on the REGISTER button in the box
called ‘I am a new customer’.
(ii.) You will need to input the following details:
• The 16 digit serial number of your BT Home
Monitor VP1000. This can be found on your
Control Panel. No spaces are necessary.
• Where you purchased your BT Home Monitor
VP1000.
• Title, First Name, Last Name.
• A valid and secure email address.
Your temporary password will be sent here.
• Home and Mobile telephone numbers.
• If you are a BT customer, your BT account
number. This can be found on your BT bill.
• Address, Town, County, Postcode.
Once this information is submitted you
will be asked to verify your email address
and your temporary password will be sent to
you shortly.
Once you have received a temporary password
for your online account, you can return and set
up your personal details.
(iii) On the email detailing your temporary
password, click the URL link which will take
you to: www.myhomemonitoring.bt.com
(iv) Enter your Log In Name which is your 16
digit serial number (this can be found on
the back of your Control Panel. No spaces
are necessary) and the Temporary Password
we emailed you.
(v) When these are verified you will be
prompted to change both your Log In Name
and Password to something more
memorable. If you wish, you may keep your
Log In Name as the 16 digit serial number.
You must, however, change your password.
(vi) You will then be asked to input a security
question and the answer to that question.
This is required should you forget your
password.
(vii) You will now be logged into your BT Home
Monitoring online account.
(viii) The address details and telephone number
input at registration will be presented. If
these are correct please continue, if not,
overwrite. You will be asked to confirm if
this is the property to be monitored. This is
important information, as the monitored
property is always contacted first if an event
occurs, using the telephone number
provided.
(ix) The details of the sensors related to your
BT Home Monitor VP1000 will be
presented.
11
SECTION 2