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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725
22
SECTION 3
Sensor Alerts
INTRUSION SENSORS
If an event occurs when the BT Home Monitor
VP1000 is switched ON HOUSE or ON HOME
the active sensors will trigger an alert. The system
will respond in the following manner:
• Movement Detectors and Magnetic Contacts
will react immediately unless programmed as
an ENTRY DELAY or WALK-THRU in which
case entry beeps sound for 45 seconds
providing time for an authorised visitor to
switch the system off using their PIN number
or Keyfob.
• If the system detects any other unauthorised
event, immediate action is taken.
• If the system is not switched off, the Control
Panel calls the BT Home Monitoring service via
your telephone line to alert the system of an
event in your home. The internal siren within
your home will sound for four minutes (this is
the default setting).
• The BT Home Monitoring service will telephone
your home number first. This gives you another
chance to switch the system off, using your
Control Panel PIN number.*
• If there is no response, and you fail to switch
off the system – the alert escalation procedure
chosen by you begins.
Contact Procedure
When intrusion is detected, the BT Home
Monitoring service follows an escalation procedure
chosen by you via your monitoring account. You
may have chosen up to 3 contacts, who will
receive alerts when events are detected.
*You must have an active subscription to the BT Home Monitoring
system to receive alerts.
• The 1st contact is contacted by phone and/or
email and/or text message. You can choose any
combination, or all three contact methods. You
may decide to put your own contact details in
the first slot. This is the default setting.
• If there is no response, the 2nd contact is
notified. This could be another family member,
friend or neighbour.
• If there is no response, the 3rd contact is
called. The escalation process stops after the
third contact.
FIRE SENSORS
If you choose to add a Smoke Detector to your
system, the sensor should be programmed as
FIRE meaning it will be active 24 hours, even
when the system is switched off.
• If the system detects smoke, a high pitched
audible warning will be emitted from the
detector.
• If the system is not switched off, the Control
Panel calls the BT Home Monitoring centre via
your telephone line to alert the system of an
event in your home. The internal siren within
your home will also sound, intermittently for
four minutes.
Contact Procedure
As this is a different type of event to an
intrusion, an alert procedure is still followed, but
this time does not involve escalation. All 3 of
your contacts will be alerted at the same time
by phone / text message / e-mail.