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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725
Will my data be safe?
BT will protect your data according to the Privacy
Policy available at from the BT Helpdesk or
www.myhomemonitoring.bt.com
Our secure servers ensure the safety of data passed
between yourself and our BT Home Monitoring
service. Unless otherwise stated, we will only
contact you to convey essential information about
your BT Home Monitor service.
I see there are different responses for
Sensors, why?
Sensors can be programmed to trigger different
responses dependant on where they are fitted
and what you want them to do. For example, a
sensor programmed as an Entry Delay will allow
you a pre-determined amount of time to enter
(e.g. 45 seconds) and leave (e.g. 60 seconds)
your property before the alarm sounds. See
Section 3 for more details.
What is the “Check-Beeps” function?
If the Home Monitor detects a problem with the
system, the ‘Check’ light will illuminate and a
high pitched beep will sound three times every
minute.
The default setting in ‘On’ but this can be
turned off permanently by changing the setting
(see Section 4). Or by pressing the ON button on
your Keyfob, you can disable the beeps for four
hours. To diagnose the problem please refer to
the Troubleshooting Section.
What is ‘Chime’?
Every sensor can be programmed to make
a sound when triggered when your system is
switched off. The CHIME function described in
Section 3, is generally used in conjunction with
magnetic door contacts, so you can hear if
someone has entered the home. When your
system is switched on the sensor will function
as normal.
My ‘Chime’ sensor is not working, am I doing
something wrong?
Check your BT Home Monitor Control Panel and
ensure the Chime light is on. You can toggle
between Chime On and Off by pressing key 8.
What is ‘Send ON / OFF’?
To monitor your home even more effectively
you can activate the “SEND ON / OFF” feature
(see Section 3). This means that your BT Home
Monitor will notify your online account every
time the system is turned on and off, allowing
you to view who turned the system on or off and
when. This feature is set “Off” by default.
Why do I not hear any beeps when setting the
system in the Home mode?
When switching on at Home, the beeps are
disabled so as not to disturb other people.
Can I turn off the voice prompts?
Yes, press key 7 on the Control Panel until the
display shows “Voice Prompts Off”.
Can I use the Keyfob to activate the internal
siren if needed?
By pressing the ON and HOME buttons together
for three seconds you can set off an Emergency
alert which will sound the internal siren and send
an alert message. This may be turned off by
pressing the Keyfob OFF button, or by using the
Home Monitor Control Panel or Keypad.
How do I add a new accessory?
To add a new accessory you need to enter the
‘System Profile’ menu on your Control Panel and
then enter your master code. If you scroll
through the options you will find the options
‘Add / Del Sensor’, ‘Add / Del Keyfob’ and ‘Add /
Del Keypad’. Choose which kind of accessory
you are adding and then follow the prompts.
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SECTION 7