Princeton 4411-0097 Pet Care Product User Manual


 
Chapter 7 Troubleshooting 77
Serial violations have occurred. Check interface cable.
Figure 32. Serial Violations Have Occurred dialog box
This error message dialog will appear if you try to acquire an image or focus the camera
and either (or both) of the following conditions exists:
The camera system is not turned ON.
There is no communication between the camera and the host computer.
To correct the problem:
1. Turn OFF the camera system (if it is not already OFF).
2. Make sure the Detector-Controller cable is secured at both ends and that the
computer interface cable is secured at both ends.
3. After making sure that the cables are connected, turn the camera system power
ON.
4. Click OK on the error message dialog and retry acquiring an image or running in
focus mode.
Note: This error message will also be displayed if you turn the camera system OFF or a
cable comes loose while the application software is running in Focus mode.